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Case Study

AIA Singapore Becomes the First Insurer in Singapore to Adopt Advanced E-Signature

VIDEO: Head of Digitalization and Analytics collaborates with Kofax and GovTech
AIA Group
In the first month of launch alone, we obtained 7,000 plus submitted cases using the Kofax platform. Our agency force loves this new approach to digital signing so much that we have even expanded this for face-to-face sales. As of now, we’re still the only insurer offering the Sign with SingPass option on the Kofax platform to our prospects and customers.
Milton Thomas
Head of Digitalization and Analytics for Client Distribution Channels

Meet AIA Singapore

As an insurance provider for both individuals and businesses, AIA strives to make a significant, positive impact for their customers and communities across Asia. This commitment is reinforced by their Purpose: to help millions of people live Healthier, Longer, Better Lives. This Purpose guides decisions made and actions taken as an organisation—empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. AIA believes that helping to create a healthier Asia is one of the most important and valuable things they can do for their community, today and in the future.

www.aia.com.sg

Products

SignDoc

Focus

e-Signature
Cyber Security
Compliance
SingPass
Customer Experience
Remote Authentication
Insurance

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